Corporate culture has suffered these last few years. While a lot of companies have tried to keep connected by finding fun ways to gather virtually, nothing really can replace the face-to-face water cooler conversations of years past.

As the first truly global cloud communications and collaboration company, RingCentral has remained on the cutting edge of our industry in part by placing high priority on diversity as we build our company as well as our products.

Since the beginning of the year, when healthcare workers began receiving SARS-CoV-2 vaccinations with a promise that the rest of the nation soon would follow suit, I have wondered about the return to “normal.”

RingCentral Chief Innovation Officer Kira Makagon is no rookie to the C-Suite.

When customers perceive that they’ve had a poor customer service experience, they may part ways with the product, service or company.

When someone says they’re a founder of a startup, everyone knows that person is an entrepreneur, but that’s not the only way to practice entrepreneurship.

As EVP of Innovation, I spend a lot of time thinking about our next big products, but I also spend a lot of time thinking about how we breed a culture that our employees and customers value and that makes them all want to remain part of our business.

While there is no one how-to guide for assuring a new company’s success, sharing my experiences as an entrepreneur enables those striking out on their own to learn lessons from my journey as well as strategies from the companies described in my presentation.

For anyone who has reached this incredible milestone, the initial public offering (IPO) is one of the most celebrated accomplishments for any company.