Over the past couple of years, technologists have given a lot of thought to how technology communicates with its users as well as to how users communicate with technology.

As the only child of Ukrainian immigrants, I credit the gender-neutral way my parents raised me with a lot of my success in the tech sector today.

As legacy companies transition to a cloud-first world, active leadership of visionary chief information officers (CIOs) will be critical to the success of digital transformations.

When customers perceive that they’ve had a poor customer service experience, they may part ways with the product, service or company.

As another school year winds to a close, so, too, does my three-part series on Building Your Career Curriculum.

When someone says they’re a founder of a startup, everyone knows that person is an entrepreneur, but that’s not the only way to practice entrepreneurship.

In 2018, I posited that artificial intelligence (AI) would become widespread, seeping into our everyday lives. Now, in 2019, we’re starting to see this become reality.

The vital role of technology in improving employee engagement and job satisfaction

This week, RingCentral released a new report titled “Overcoming the Digital Disconnect: How Disjointed Communications Technologies Are Letting Customers Down — and How to Solve It.”

Last year, I predicted that 2018 would be the year that artificial intelligence (AI) becomes pervasive. Now, as we kick off 2019, AI is showing signs of becoming even more ubiquitous.

In recent years, we’ve begun to interact with many Internet of Things devices in new and revolutionary ways.

Recently at RingCentral’s ConnectCentral 2018 cloud communications conference, we held our first-ever Women in Technology luncheon in which I moderated a panel of some prolific women speakers.

Despite overwhelming data on the value of gender diversity in corporations from the entry level through to the C-suite, women continue to be underrepresented in the technology industry, especially in leadership roles, both in the U.S. and throughout the world.

When discussing how to build a career curriculum, my definition of “career” is a job, or set of jobs, in an industry to which you’re committed for more than five years…

Commitment to lifelong learning is one of the critical building blocks of a good career.

To become an innovator, it’s important to learn which tools belong in your toolkit in order to build the skills necessary to create and to execute your great ideas.

2017 was a whirlwind year. As this new one is well underway, I’d love to share some of the things that made last year exciting.

Looking back at 2017, it is clear that AI arrived.

Reading Satya Nadella’s recent book Hit Refresh requires any executive to pause and consider what it means to lead in the present day.

As EVP of Innovation, I spend a lot of time thinking about our next big products, but I also spend a lot of time thinking about how we breed a culture that our employees and customers value and that makes them all want to remain part of our business.